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Terms of use

Please read the following terms & conditions carefully as they set out the basis upon which you can visit and use the Hair Hub website.

We reserve the right to change these terms and conditions from time to time and we advise you to read through them each time you use the site.

By placing an order you are offering to purchase a product subject to the following terms and conditions. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

All orders are subject to availability and confirmation of the order price. All prices advertised are subject to such changes.

Shipping times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been despatched to you.

Whilst we try and ensure that all details, descriptions and prices that appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs may be charged in addition where applicable. Such additional charges are clearly displayed and included in the 'Total Cost'.

Payment for your order will be taken at the point of you processing payment on the website.

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:


• Pay in 3

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Copyright

The content of the Hair Hub website is protected by copyright law. You may not reproduce or distribute any information from this web site, in whole or in part, without prior written permission of Hair Hub.

Trademarks

All trademarks are acknowledged and remain the property of the respective owner, Stuart Twigg.

All product names, whether or not appearing in large print or with the trademark symbol, are likewise trademarks of Hair Hub.

Exclusions and limitations

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law. Hair Hub:

(a) excludes all representations and warranties relating to this website and its contents, including in relation to any inaccuracies or omissions in this website; and

(b) excludes all liability for loss or damage arising out of or in connection with your use of this website. This includes, without limitation, any direct, indirect, incidental, special, consequential, or exemplary damages including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of this site.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.

Content changes

Hair Hub may make changes to the contents of this website, including to the descriptions and prices of goods and services advertised, at any time and without notice.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

Hair Hub does not monitor or review the content of other parties' websites that are linked from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by Hair Hub. Hair Hub is not the publisher of such opinions or material.

Privacy

Hair Hub takes the security and privacy of its customers' data very seriously. We support the protection of client and consumers' privacy rights as a fundamental element of our business. We want to build your trust and confidence by promoting the use of fair information practices.

Website transactions

Please note all transactions will appear on your credit/debit card statement as "HH".

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Information collection and use

Hair Hub is the sole owner of the information collected on this site. We will not sell, share, rent or loan information submitted via this site to third parties. Hair Hub collects information from our users at several different points on our website and it is our policy to respect the purpose for which our site visitors gave us information.

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Hair Hub uses the information provided to fulfill a user's request for information. Only users who sign up to receive communication or place an order with Hair Hub will receive email from our company. Users who no longer wish to receive our newsletter may opt-out of receiving these communications by replying with unsubscribe in the subject line of the email or by clicking on the link within the email.

From time-to-time, our site may request information from users via surveys. Participation in these surveys is completely voluntary, so the user has a choice whether or not to disclose the information. Information requested may include contact information (such as name and email address), and demographic information (such as post code, occupation). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Links

Our website may contain links to other sites. Hair Hub is not responsible for the privacy practices or the content of such sites. You may wish to review the privacy policies of these sites. These sites may send cookies to users, collect data, or solicit personal information. Since we do not control these sites, we are not responsible or liable for the privacy practices or content of such sites. This privacy statement applies solely to information collected by this website.

Updating Personal Information

If a user’s personal information changes (email address, contact details, etc.), we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us.

Notification of changes

If we decide to change our privacy policy, we will post those changes in an update to this statement so our users are always aware of what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Security

The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organisations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud.

Is Hair Hub PCI compliant?

Yes, we are certified Level 1 PCI DSS compliant. We are very serious about online security and have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work hard to keep our shopping cart and ecommerce hosting secure.